I hobble through the door at one am like
Quasimodo. But instead of “The bells! The bells!” I scream; 'My
feet! My feet!' My (apparently psychic) mother hands me a cup of tea
and points at a basin she has filled with hot water and salt.
'Put your feet in that darlinkkk.'
'Why do people always put salt in the
water?'
'Because it draws out the pain,' she
says.
I like the imagery this provides and
sit there sipping my tea visualising depressed people massaging salt
in to their temples and their hearts. I may be over tired.
'How was it?' she asks.
'Long,' I respond whilst rolling the
most delicious cigarette of the day.
Due to circumstances beyond anyones
control the restaurant is over run with guests. And there are only
four of us working. We agree to work through until close because it
would be cruel on the remaining staff not to and waitressing is just
that kind of job. You go in to it knowing three things for certain:
- You can make ludicrously good tips.
- It's really hard work.
- Your feet will hurt.
Even if you have nothing else in common
with your co-workers you will all huddle around outside on your
cigarette break and talk about how much your feet ache and share tips
on pain alleviation and good footwear. One of the kitchen staff
claims to have lost a toenail after several weeks of long shifts.
Having decided to see it through to the
bitter end we are filled with a sense of olympic determination. A few
hours in I find one of the waiters staring at a wall
and giggling.
'I feel giddy,' he says, smiling
manically.
'Have you eaten?'
'Not yet. I'm not hungry. I'm powering
through.'
One of the younger waitresses is in the
kitchen polishing tray after tray of cutlery without blinking.
'How are you doing?' I ask looking at
the mountains of yet to be polished forks.
'I – I just – I'm getting there,'
she smiles bravely. Still she does not blink.
I love watching the front and back of a
busy restaurant. On the floor it's all smiles and calm enquiries.
'How's your meal? Are you enjoying the
lobster? Wonderful. Is there anything else I can get you? Mayonnaise?
Certainly.' Glide away smiling beatifically. Enter kitchen. Skid past
the apoplectic chef, dodge the frantic pastry chef, try to avoid the
slip risk to the right, banging plates, heat, light, sweat.
'Where's the fucking buggery
mayonnaise?? Spoon! Spooon! Give me a spooooooon!'
Pound back to the door. Chef screams
'SERVICE!' Grab the hot plates. Swear. Grab some napkins. Lift
whatever you can carry. 'TABLE 25!' Skid through door laden with hot
food. Glide across floor. Smile. Smile. Deliver. Smile.
'Your mussels madam, enjoy. Is there
anything else I can get you? Wonderful.' Glide. 'Your mayonnaise sir.
You're very welcome. Enjoy.' That table needs clearing, that one
wants the bill. They would like more bread. Collect drinks. 'You
ordered a bottle of the Muscadet?' Thank fuck for screw tops. 'Would
you like to try the wine?'
You can always tell if a guest has
worked as a waiter themselves. They stack their own plates for one.
And they see you. Not just an apron and a smile. But a person.
There are lovely guests. I love the
ones who have really been looking forward to a meal out. Maybe a
night away from the kids, or an anniversary, or a normally out of
their budget treat. You want them to have a really good time. You go
out of your way. And genuinely, nothing is too much trouble. And then
there are the others. The ones who look down on you, or don't
acknowledge you at all. Who from the moment they arrive are looking
for something to complain about. To be affronted by. To simply not
enjoy. I vacillate between wanting to sit on their chests and force
crustacea down their gullets whilst screaming obscenities and just
pitying them. They don't appreciate, they don't take any pleasure in
pleasurable things, they have no joie de vivre. And that's sad. And
it says nothing about my life. And so I smile and I try to shake it
off. Try.
I judge my friends by how they treat
the waiting staff when we eat out. It's a very good gauge of a
person. It's essentially about how you treat those with less power
than you. And unless you've had truly awful service, always tip.
Always tip. Always. Tip. The best tippers in the world are waiters.
They know.
And so, something close to thirteen
hours later I am sat with my feet in salty water talking to my mum.
'I remember that pain,' she says taking
a drag on her cigarette.
'Your feet hum.'
'Oh yes. I would work a twelve hour shift
at the care home and I would be walking home bouncing off the wall
along Abbotts Barton. My feet. Urgh. And my ankles. So painful. And if
I was too tired to soak my feet I would lie in bed in agony trying to
rub them together, you know, like a massage.'
She did that job for thirty years. And
her feet hurt every day. And now my feet hurt. Our feet are fucked.
And for want of a better description, our feet are also considered to
be quite spectacularly ugly.
'Do you remember how beautiful dad's
feet were?'
'Oh my god! It was perverse for a man
to have such lovely feet.'
We stare at our own mangled offerings.
I love my feet. They've never said a bad word about me.
And they do their best despite having
not the slightest arch whatsoever. When mum was twenty four she went in to
hospital to have bunions removed from both feet. She awoke after the
operation in horrifying pain with two steel rods through her big
toes. She says it was the worst pain she has ever experienced. It's a
much less invasive procedure now but I think i'll live with mine as
long as I can.
Slowly the salt and the tea drain away
the ache and we chat about guests who complain and don't enjoy. And
mum tells me about residents who were like that.
'They would arrive and move in to their
room and I would go and introduce myself and tell them I was there
for them if they needed anything at all. And they would look at me
sideways, not even in the face. Their heads turned up slightly. You
know? Nose in the air. I was beneath them. And so I would think 'Ah
ok, one of those' and I would leave them to settle. Then the bell
would ring. I go back to the room. 'How can I help?' She needs to use
the commode and she requires assistance to get there. So I hold on to
her and help her along and all the time she is shoving her elbow back
in to my chest again and again. And so I stop and I look at her.
Properly look at her, in the face and I say 'Are you ok?' And she
sneers 'Yes! Why wouldn't I be?' 'Well why are you pushing me away?'
'Well you don't need to be so close.' Ah I think. So I help her to
the commode and when she is comfortable I say 'When you are ready
ring the bell and one of the other girls will come to assist you
back, because I don't wish to.' The look on her face. So shocked. I
smile politely and leave. The bell goes and I tell one of the girls to go and help her. I can hear her saying 'Where is the other one?'
'I'm afraid she's busy at the moment.' I stick my head around the
door 'I'm not busy, I don't wish to help you. I told you that.' And
then a little while later, the bell again. 'Where is that girl that
was helping me before? I would like to speak to her.' And so I go
back to the room. 'Yes?' A pause. And then very stiffly. 'I didn't
mean to speak to you like that.' 'Okay, so why did you speak to me
like that?' And then she trembles. 'Well I never wanted to come
here....' And she cries. And I think, aaahhh. Fuck. 'Okay,' I say.
And I sit by her and put my arm around her shoulder. 'I know
you don't want me too near but do you want a cuddle?' 'Yes!' She
laughs. 'Yes, I want a cuddle.' Then I stay with her, with them, so
many like that. And I tell them; This is your home, and don't let
anyone tell you differently. If you want a cup of tea you ring the
bell and you tell us and we make you tea. Any time. And this is your
private room. People must knock before entering. Be at home here. You
have paid a lot of money and this is your right.' And they feel a
little better then, they appreciate it, you know? They come feeling
that the world sees them as an old burden waiting to die. They don't want to be there. No one does. Oh the
loneliness.'
I talk of my almost thirteen hour shift
as though it were anything at all. Nineteen years ago, mum, through
circumstances out of anyones control, worked for thirty six hours
straight. Thirty six hours. Can you even begin to imagine the
madness? She did a night shift at the home from 8pm until 8am but in
the morning the Sister in charge was frantic. Everyone had called in
sick with a bug. You have to stay at home if you are ill and work with the elderly. Showing up for work sick transforms you in to the angel of death, you've no idea how many you might inadvertently cull. Mum said she'd stick it out until two pm when the
next rotation started. At two pm, no one showed up. Mum worked until
8pm and then hobbled home on her little feet quite delirious. No
sooner had she walked through the door the phone rang. It was work.
One of the residents was dying and had requested mum be her
'special.' A special is the person you want to be with you as you
die.
'Of course I had to go, I wouldn't let
her die alone.'
I remember mum telling me when I was
little that it wasn't sad when somebody very old died because they had
had a long life and were so tired. The only tragedy would be if they
were alone. We are greeted when we arrive, and there should be
someone there to see us off when it's time to leave again.
And so she turned around and hobbled
back to work.
'But the lady wasn't peaceful. She was
uncomfortable and she kept wanting me to sit her up higher. Fretful.
I had to help her be comfortable you know. Soothe. After a very long night
she was finally peaceful and she passed away. By this time I couldn't
speak properly. I sounded drunk. I went to the desk and talked such
nonsense one of the other carers put me in her car and brought me
home. And I crawled in to bed and I thought I don't know if I'll wake up
tomorrow, I don't care. And then the phone went again. Your sister
had gone in to labour with Oliver. Colin came to get me straight away and I went to Maria's house to be with her and to look after the
other little ones. They didn't know I hadn't slept and I didn't tell
them. It took me a while to recover from that week.'
It's past two am by the time we stop
reminiscing and my feet stop humming. We make more tea and head off
to our respective rooms. She reads. I write. We both smoke. We
both have ugly feet. I am very blessed and very grateful.
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